Acting as a Medical Practice's IT Department
Dr. Richard Leff
Former Chief Information Officer,
Georgia Cancer Specialists
Dr. Richard Leff and the almost 400 employees of Georgia Cancer Specialists count on Englert Technology to meet all of their IT needs. Englert Technology has a long-term contract to staff and serve as the IT department for GCS, the largest private oncology/hematology practice in the Southeast. With 20 offices, 31 doctors, and over 300 support staff members located throughout north and central Georgia, the practice's IT needs are varied and complex. Englert Technology is credited with increasing GCS's network reliability while providing expert advice and quality service.
"Englert Technology has had a tremendous impact at Georgia Cancer Specialists. Before working with them, we had a haphazard system, but Englert Technology has come in and systemized the process of maintenance and upgrades. The reliability of our system has increased dramatically to the point where we take for granted that it will always be there and work. Our experience working with them has been positive all the way along. Englert Technology provides excellent quality service while respecting the needs of our business. Our offices are very busy, and often Englert Technology schedules work so it won't interrupt patient care.
In addition to technical expertise, Englert Technology gives us impartial advice. Previously, our vendors provided helpful hints while trying to sell us a product. With Englert Technology we receive reliable and appropriate counsel. They have also become experts in our electronic medical records software-without much support from the software vendor. One example of their outstanding service is our Intranet site. We knew we needed a site and we knew in general what the content should be, but we didn't know how to build it. Englert Technology has built it from scratch, including some customized features that allow our employees to work more efficiently. It is both a data warehouse and a source of changing news. It has played an important role in regularly tying together our multiple business sites."
